All Vaddio products will come with a 2 year warranty.
1st year is part of Advanced replacement.
- We will replace defective Vaddio products via 2nd day air.
2nd year parts and labor are covered.
Additional Warranty is available
Up to 3 additional years can be added on.
Contact your Dedicated Cattura Sales rep for a quote.
RMA’s are valid for 30 days and can only be issued by your Cattura Support engineer.
Cattura will accept returns within 60 days from purchase for full credit minus shipping costs.
Returns between 61 to 90 days will incur a 15% restocking or $50 whichever is greatest.
For Warranty, RMA's or Return authorization please send an email to firstname.lastname@example.org to get the process moving. A Cattura representivie will respond with everything we need and instruct on how to proceed.