WARRANTY INFORMATION

All Vaddio products will come with a 2 year warranty.

  • 1st year is part of Advanced replacement.

    • We will replace defective Vaddio products via 2nd day air.
  • 2nd year parts and labor are covered.

 

Additional Warranty is available 

  • Up to 3 additional years can be added on.

  • Contact your Dedicated Cattura Sales rep for a quote.

RMA INFO

  • RMA’s are valid for 30 days and can only be issued by your Cattura Support engineer.

RETURN POLICY

  • Cattura will accept returns within 60 days from purchase for full credit minus shipping costs.

  • Returns between 61 to 90 days will incur a 15% restocking or $50 whichever is greatest.


CONTACT INFORMATION

  • For Warranty, RMA's or Return authorization please send an email to support@catturavideo.com to get the process moving.  A Cattura representivie will respond with everything we need and instruct on how to proceed.