FAQ

Frequently asked questions

Why does CaptureCast Chrome request access to my YouTube or Vimeo account?
In order to upload, tag, and assist users with managing their online content Cattura must be granted access from each user.
Thu, 9 Nov, 2017 at 12:32 PM
What are WebM files?
What video format does CaptureCast Chrome produce? Our app produces WebM files with Ogg Vorbis audio. WebM is natively supported by Google and is able to...
Thu, 9 Nov, 2017 at 12:32 PM
How to remove device permissions given to the CaptureCast Chrome app within Chrome
The steps below will show you how to remove permissions given to the CaptureCast Chrome app within Chrome.   Click on the icon on top right han...
Thu, 9 Nov, 2017 at 12:32 PM
How to unlink your YouTube or Vimeo account from CaptureCast Chrome app
Open up the app by clicking on the Cattura icon on the top right hand corner of your Chrome Browser and then navigate to the tab Under the ‘Uploadin...
Thu, 9 Nov, 2017 at 12:32 PM
About CaptureCast Chrome Device Permissions
CaptureCast Chrome does not do anything malicious, in fact it does not do anything at all while not in use. It unloads itself to save system resources and j...
Thu, 9 Nov, 2017 at 12:32 PM
Why does CaptureCast Chrome require 'offline access'?
'Offline access' allows Cattura to make a portable token that can be reused without prompting the user multiple times. We store this portable t...
Thu, 9 Nov, 2017 at 12:32 PM